The auction has been closed.
The Blue Brick has grown beautifully, but with that come the necessary growing pains and we are long overdue for an overhaul to the way our store works. Increasingly long lead times have, completely understandably, led to frustration for folks awaiting their yarn packages. Ombre is not like tonal yarns, and I can only dye so many per day, limited by the size of my basement. We are so busy these days that we have made the extremely difficult decision to back out of Festival Twist this year, one of our largest and most enjoyable events, because we cannot prepare the stock while still looking after online orders. I confess to wanting to roll my eyes at everyone who has told me “it’s a good problem to have” (tell my customers that!).
We’ve talked about an inventory based store before, and I have generally avoided it because I didn’t want to limit what folks could get. However, it’s finally time to reduce our online store to inventory-only. We are not there yet, we’re going colour by colour as we generate sufficient inventory, with the goal of moving almost all yarns to an inventory basis within the next two months.
Special colours, heavy metal, sweater quantities and collection releases will still be dyed to order due to volume.
What does that mean for our customers?
We hope that this new system will allow us to fulfill more quickly and reliably once it’s in effect. Again, it will take time to fully top up and switch over all the colours, with the goal being two months out.
Thank you everyone, for your patience with us as we get over these growing pains. Hopefully the new system is more comfortable for everyone!