The auction has been closed.
A few mishaps of late have motivated me to make some changes to the Blue Brick’s Etsy store, due to the number of folks who think they’ve ordered a knitted item and not a knitted pattern.
Despite the following:
…I’ve had an astonishing number of folks order up a pattern, download it, wait a few weeks and then write to me demanding to know where their gloves/boot toppers/ hats are. I’ve even had a few who, frustratingly, got quite abusive right off the bat, and many who, having waited this long for a shipment that wasn’t coming, wrote to me demanding that I not only ship it instantly, but include tracking information.
Unfortunately, that sort of treatment wears down one’s ability to deal with such things. I go from ‘Sorry! You appear to have misunderstood my listing’ followed by a prompt refund to ‘Look, even if I stole the gloves, for $4.50 with no shipping I still couldn’t afford to send you gloves in the mail, much less a tracked shipment, are you baked?”
I don’t like it when I feel like writing the second email instead of the first. It’s been frustrating, and I’ve honestly made it as obvious as I can that I don’t sell my knitting at all, much less for an amount that would mean I pay myself 35 cents an hour to make things that I then ship for free.
So, as much as I’ve tried to avoid it, I’ve had to change the Blue Brick’s pdf sales policy.
I’m sad to make these changes. I’m also sad that I’m frustrated enough to rant on my blog – a place for happy artsy pursuits only. However, it’s happened often enough that something needed to change, and I hope this does the trick!